In the dynamic world of financial services, efficient and accessible customer care is essential. Fullerton India Credit Company Limited (commonly known as Fullerton India) has become a preferred non-banking financial institution (NBFC) for personal loans, business loans, two-wheeler loans, and other financial products. With thousands of customers across India, the need for reliable and fast customer support is critical. This blog provides a complete guide to the Fullerton Customer Care Number, other ways to get help, and tips to resolve issues quickly.
About Fullerton India
Founded in 2007, Fullerton India is a leading NBFC in India that caters to both urban and rural financial needs. Their mission is to offer accessible and customized loan solutions through easy processing, minimal paperwork, and dedicated customer service.
Key Services:
- Personal Loans
- Business Loans
- Two-wheeler Loans
- Loan Against Property (LAP)
- Rural Financing
- Insurance & Protection Plans
Why You May Need Fullerton Customer Care
Customers may want to reach Fullerton customer care for a range of queries such as:
- Loan application status
- EMI due date and payment help
- Account statement or loan balance
- Prepayment or foreclosure process
- Address change request
- Complaint registration
- NOC (No Objection Certificate) requests
Fullerton Customer Care Number
National Helpline (Toll-Free):
1800-103-6001
- Availability: Monday to Saturday
- Timing: 9:00 AM to 7:00 PM
- Languages supported: English, Hindi, and regional languages
This number connects you to Fullerton’s customer support for any loan-related or service issue.
Fullerton Email Support
Official Customer Care Email:
customer.service@fullertonindia.com
When writing:
- Mention your loan account number, registered mobile number, and full name
- Include screenshots or documents if needed
- Keep the subject line clear (e.g., “Loan Statement Request”)
Online Services & Chat Support
Visit the official Fullerton website: www.fullertonindia.com
Online Services Available:
- Loan account login
- EMI calculator
- Online loan applications
- Service request forms
You can also use the Live Chat feature for real-time help with queries.
Fullerton India Branch Locator
Use the branch locator on their website to find your nearest Fullerton branch. Simply enter your city or pin code and get:
- Address
- Contact number
- Operating hours
Common Complaints and Solutions
1. EMI Not Reflected
- Check your payment status via mobile app or website
- Call or email support with payment details
2. Loan Statement Needed
- Email customer care with your loan ID
- Request for e-statement or physical copy
3. Missed Call Alert
- You can give a missed call to 9594763763 to get a call back
4. Complaint Not Resolved
- Raise a grievance through the Fullerton escalation matrix
How to Raise a Complaint
- Call 1800-103-6001 and explain the issue clearly
- Request a service request number for follow-up
- If not resolved, email the grievance redressal officer
- Use the escalation system as per their process
Loan Related Services Through Mobile App
Download Fullerton India InstaLoan App for Android or iOS:
- Track loan status
- Pay EMIs
- Download loan statement
- Raise service requests
Grievance Redressal
If your concern is unresolved for 7 working days, escalate to:
Grievance Officer Email: grievance@fullertonindia.com
- Mention earlier communication reference
- Provide full details for faster resolution
Tips for a Better Customer Care Experience
- Keep your loan account number handy
- Be clear and concise with your issue
- Follow up with email for written records
- Use the mobile app for 24×7 access to account info
FAQs – Fullerton Customer Care Number
What is the Fullerton India toll-free number?
1800-103-6001 (Mon-Sat, 9 AM to 7 PM)
How do I check my loan status?
Use the mobile app or call customer care with your loan ID
How can I download my EMI statement?
Login to the website or app and access your statements
What if I miss an EMI payment?
Call support immediately to avoid penalty and bounce charges
Can I change my registered mobile number?
Yes, by visiting your nearest Fullerton branch with valid ID proof
What is the email for complaints?
How can I apply for a new loan?
Apply online at fullertonindia.com or via their InstaLoan app
How do I close my loan early?
Request a foreclosure letter, pay the amount, and get NOC
Is there a branch near me?
Check using the branch locator tool on their website
Is Fullerton India a bank?
No, it is a Non-Banking Financial Company (NBFC)
Fullerton India has built a trusted reputation by offering flexible loan products and a responsive customer support system. Whether you’re facing an issue with EMI, want to check your loan balance, or simply need your statement, their multiple customer care channels make it easy and fast.
Bookmark this guide and keep the Fullerton Customer Care Number handy so that the next time you face a financial query or need service support, you know exactly where to go for answers. Financial services should be accessible, and with Fullerton, they are just a call or click away.
