Cashfree Customer Care Number
Within the fast-expanding digital payments market, Cashfree Payments has come to be among India’s prominent payment solution companies. From convenient online transactions to robust payout options, Cashfree serves businesses and individuals looking for quick, safe, and convenient financial transactions.
If you’re a customer or a seller who wants to know how to get in touch with Cashfree customer support, this blog has everything you need – including the Cashfree customer care number, options for support, platform features, and FAQs.
What is Cashfree?
Cashfree Payments is a Bangalore-based fintech company that offers a range of payment services, including:
- Payment Gateway for online transactions
- Cashfree Payouts for instant fund transfers
- Auto Collect for recurring collections
- Payment links, cards, and subscriptions
- Marketplace settlement solutions
It supports multiple payment modes including UPI, cards, net banking, wallets, and Pay Later options. It is known for its easy integration and strong documentation support for developers.
Cashfree Customer Care Number and Contact Information
Although Cashfree does not offer a dedicated toll-free customer care number, they do provide several support options to resolve your issues efficiently.
✉️ Cashfree Email Support
- Support for Merchants: care@cashfree.com
- Partnership/Onboarding Queries: bizdev@cashfree.com
📆 Working Hours
- Support available Monday to Saturday, 9:30 AM to 6:30 PM
- Emergency support available via dashboard ticketing
📝 Cashfree Contact Details
- Registered Office: Cashfree Payments, Bangalore, India
- Customer Support: Via Dashboard or Email only
- Cashfree Contact Number: Not publicly provided (use dashboard ticket/ticket escalation)
Office Address: Cashfree Payments India Private Limited, 612/1, 4th Floor, 80 Feet Rd, Koramangala 4th Block, Bengaluru, Karnataka – 560034, India.
Cashfree Payment Gateway – Overview
Cashfree Payment Gateway allows businesses to accept online payments via multiple payment methods:
- Credit/Debit Cards
- UPI (Google Pay, PhonePe, BHIM, etc.)
- Net Banking
- Wallets (Paytm, Freecharge)
- EMI & Pay Later Options
💲 Cashfree Payment Gateway Charges:
- UPI: 0% (Free)
- Credit Cards: 1.90% onwards
- Wallets: 2.25%
- Net Banking: 1.75%
- International Cards: 3.5% + GST
Note: Pricing may vary based on the business model or usage.
Read More: How to Login in Razorpay
Cashfree Merchant Login & Dashboard
To manage your collections and payouts, you need to access the Cashfree Dashboard:
- Visit https://merchant.cashfree.com
- Use your credentials to log in
- Track payments, refunds, settlement reports, and integration status
You can also raise support tickets directly through the dashboard under the Help section.
Cashfree Payout System
Cashfree Payout is a widely used feature that allows businesses to transfer funds instantly to:
- Bank accounts
- UPI IDs
- Wallets
- Cards
Ideal for marketplaces, NBFCs, and loan disbursals, the payout system supports bulk transactions and auto-reconciliation.
Cashfree Documentation & Developer Support
Cashfree provides excellent documentation for:
- API integrations
- SDKs for Android/iOS
- Plugins for WooCommerce, Shopify, Magento, etc.
Visit https://docs.cashfree.com for complete technical references.
Test Integration with Cashfree Test Cards
To test the Cashfree gateway in a sandbox environment:
- Use Cashfree test cards provided in the documentation
- UPI test IDs and dummy data available for simulation
Testing helps developers identify issues before going live.
Frequently Asked Questions (FAQs)
What is the Cashfree customer care number?
Cashfree does not offer a toll-free number. For support, mail care@cashfree.com or utilize the dashboard support.
How do I log into Cashfree?
Go to merchant.cashfree.com and login using your registered credentials to view your dashboard.
How can I integrate Cashfree payment gateway with my website?
Utilize Cashfree’s official documentation at docs.cashfree.com for plugin, API, or SDK integration.
What are Cashfree payment gateway charges?
UPI is zero. Cards, wallets, and others vary from 1.75% to 3.5% based on the mode.
How do I use Cashfree Payout?
Apply for payout access from your dashboard and upload the beneficiary list. Payouts can be initiated manually or through API.
What to do if my payment fails on Cashfree?
Check the transaction status on your dashboard or raise a ticket through the Help section.
Where is the head office of Cashfree?
Cashfree’s registered office is in Bangalore, India.
How do I obtain assistance for integration problems?
Use the dashboard ticket system or email care@cashfree.com with detailed information.
Is it possible to obtain a demo of Cashfree’s services?
Yes, you can request a demo through their official website contact form.
