Bandhan Bank customer service is designed to provide its customers with simple and instant answers to their banking questions by just sitting at home. The Bandhan Bank customer service facility can be accessed through SMS, missed call, or letter writing to the bank.
Customers with Bandhan Bank savings account, current account, personal loan, credit card and other financial products in the bank can enjoy Bandhan Bank customer care services of these accounts. Let us elaborate on the facilities that the bank provides to its customers.
Bandhan Bank Customer Care Number
The customers of Bandhan Bank can dial on the numbers given below for instant and hassle-free solution of their query.
One can call the Bandhan customer care toll-free number 24×7 on the below-given number:
1800-258-8181
In case one is not able to get through to the customer care, he/she can call on other toll numbers:
033-4409-9090
or
033-6633-3333
or
033-4090-3333
For queries regarding Bandhan Bank debit card green PIN, savings account holders can contact on the below-given numbers:
033-6609-6709
or
033-4090-2222
In case accountholders are facing any difficulty in using Bandhan Bank Micro Banking, they can report their grievances on the below-given number:
033-6826-5200
Bandhan Bank Customer Care E-mail ID
It is always best to have a complaint well-documented. Customers may send an e-mail to the customer service of Bandhan Bank to file their complaints on the given e-mail id:
customercare@bandhanbank.com
Bandhan Bank Missed Call Banking
Bandhan Bank customers can call on the below-mentioned numbers to get their queries answered for different services.
| Services | Missed Call Number |
| For account balance | 9223008666 |
| For mini statement | 9223008777 |
| Deactivate UPI ID/VPA ID of user in BHIM Bandhan PSP application for Bandhan Bank account | 8010957797 |
Note: Customers need to give a missed call from the registered mobile number only.
Bandhan Bank SMS Banking
To get resolutions to their queries, customers of Bandhan Bank can send SMS to 9223011000 from their registered mobile number for the relevant service they wish to avail.
| Type of Query | Send SMS to 9223011000 |
| Register your mobile number | REG <Account number> |
| De-register | DEREG <Account number> |
| For balance enquiry | BAL <Account number> |
| For mini statement | MINI <Account number> |
| For cheque book request | CHQBOOK <Account number> |
| To stop the cheque | CHQSTOP <Account number> <Cheque no.> |
| To set an account as a prime account | SETPRIME <Account number> |
- If the customer wants to activate UPI ID/VPA ID in BHIM Bandhan PSP application for Bandhan Bank account, send an SMS UPIACTIVATE to 56767641.
- If the customer wants to deactivate UPI ID/VPA ID in BHIM Bandhan PSP application for Bandhan Bank account, send an SMS UPIBLOCK to 56767641.
Read More Bank Number
IDBI Bank Customer Care Number
IDFC First Bank Customer care Number
RBL Bank Customer Care Number
Bandhan Bank Grievance Redressal
In case you are filing your complaint for the first time, you can write or contact the bank.
If you are not content with the initial response you received from the bank, you can take up the matter with the cluster head who has been designated to your branch.
If you are still not happy with the response, you can take up the matter with the Principal Nodal Officer at Head Office. Nodal Officer details are attached below:
Mr. Nand Kumar Singh
Head – Banking Operation & Customer Service
E-mail Id: pno@bandhanbank.com
Phone No: 033-4045-6353 (9 AM to 6 PM, except holidays)
If you are still not content with the solution offered by the bank, you can finally go to the Office of the Banking Ombudsman.
Bandhan Bank Personal Loan Customer Care Number
If you have any queries regarding personal loan or any other loan that Bandhan Bank offers, you can call the customer care number at 1800-258-8181. The customer care number is available 24×7 all days of the week.
Banking support number:
Bhandhan bank also has a dedicated phone number for banking support. If there is any query regarding any offers of Bandhan Bank, you can call their number at 033-6633-3333.
Bandhan Bank Credit Card Toll-Free and Tolled Numbers
To get in touch with Bandhan Bank’s customer service centre, just call:
- 1800 258 8181 (toll-free)
- 033 4409 9090 (customer care number)
- 033 6633 3333 (banking support)
- 033 6609 0909 (micro banking)
- 033 4090 3333 (head office)
Bandhan Bank Customer Care FAQs
Are SMS alert services charged by Bandhan Bank?
No, there are no charges on SMS alert services of Bandhan Bank.
Does the bank offer resolution of standing instruction queries through Bandhan customer care?
Yes, you can pose questions regarding standing instruction facility with your Bandhan Bank account and get them enabled or disabled through the customer care department of Bandhan Bank.
What is the procedure to report a fraudulent transaction in Bandhan Bank?
To report a fraudulent transaction in Bandhan Bank, you can call up the customer care number, send an email to the bank or approach your local Bandhan Bank branch.
Who are all eligible for Bandhan Bank’s customer care service?
The services are available to all types of account holders in Bandhan Bank.
Do I get SMS banking without data/internet in Bandhan Bank?
Yes, you can use SMS banking without data/internet in Bandhan Bank.
How do I apply for a Bandhan Bank credit card?
You may apply for a Bandhan Bank credit card at the bank’s nearest branch. You will be asked to furnish all the necessary documents along with the application form. You will be provided with an application number after submission.
Can a minor apply for a Bandhan Bank credit card?
No, a minor cannot apply for a Bandhan Bank credit card.
What could be the cause of my credit card application being rejected?
There can be several reasons why your credit card application is rejected. One of them could be that you have submitted incomplete documents or the information on your application form is different from what is stated on the documents provided. If your credit score is poor or if you are not eligible according to the bank’s criteria then the bank can reject your credit card application.
At what time can I dial the bank’s customer care number?
You can avail the facility at any time if you call the toll-free customer care number since the same is working 24 hours x 7. For a one-way customer care call at the bank, enquire the bank for their call timing to plan accordingly before the facility.
Will I get the credit card sent to my communication address?
Yes, the card will be sent to your communication address. Alternatively, you can choose to go to the branch of the bank and pick up your credit card.
